AV / Boardroom Support Technician

SUMMARY:
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POSITION INFO:

We’re looking for a hands-on Audio Visual (AV) / Boardroom Support Technician to manage and maintain boardroom technology and audio-visual systems. The ideal candidate will ensure seamless meeting experiences through effective setup, troubleshooting, and maintenance of AV equipment and collaboration tools.

What you'll do:

• Set up, operate, and support boardroom and meeting room AV systems (displays, microphones, cameras, conferencing tools, etc.)
• Provide technical support for video conferencing platforms (e.g., MS Teams, Zoom, Webex)
• Troubleshoot hardware and connectivity issues in real time
• Perform routine maintenance, updates, and testing of AV and networked systems
• Assist with equipment upgrades and installations
• Collaborate with IT to ensure system compatibility and uptime
• Provide user training or guidance when needed

Your Expertise:

• 2+ years’ experience in an AV support or boardroom technology role
• Strong knowledge of video conferencing tools, display systems, and sound setup
• Good problem-solving and communication skills
• Ability to work independently and respond quickly to support requests

Qualifications:

• Matric (Grade 12)
• Relevant IT or AV technical certification (e.g., CompTIA A+, N+, Crestron, Extron, or equivalent)