Account Manager

SUMMARY:
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POSITION INFO:
We are seeking a dynamic and client-focused Account Manager to join our growing marketing agency. The successful candidate will act as the primary liaison between clients and internal creative teams, ensuring campaigns are delivered successfully, on time, and within budget. This role requires strong relationship management, project coordination, and strategic communication skills within a fast-paced agency environment. Key Responsibilities Client Relationship Management Build and maintain strong relationships with agency clients Serve as the main point of contact for client communication and campaign coordination Understand client objectives, brand strategies, and marketing goals Ensure high levels of client satisfaction and retention Campaign & Project Management Coordinate marketing campaigns from briefing through to execution and reporting Manage timelines, deliverables, budgets, and internal workflow processes Liaise with creative, digital, social media, and production teams to ensure successful project delivery Ensure all campaigns are delivered on time and meet quality standards Strategy & Reporting Assist in developing marketing strategies and campaign recommendations Monitor campaign performance and provide regular client feedback and reporting Identify opportunities for upselling and growing client accounts Prepare presentations, proposals, and status reports for clients Administration & Operations Manage client budgets, quotations, invoicing, and approvals Maintain accurate project documentation and records Ensure clear communication between clients and internal departments Minimum Requirements Diploma or Degree in Marketing, Communications, Business, or related field 3–5 years’ experience in an Account Manager or Client Services role Previous experience within a marketing, advertising, or creative agency essential Strong understanding of digital marketing, branding, and campaign management Excellent communication and presentation skills Strong organisational and multitasking abilities Proficient in Microsoft Office and project management tools Key Competencies Relationship building and client service excellence Strong communication and negotiation skills Attention to detail and problem-solving ability Ability to work under pressure and manage deadlines Team collaboration and leadership Commercial awareness and strategic thinking Advantageous Experience Experience managing multiple client accounts simultaneously Knowledge of social media, digital advertising, and content marketing Familiarity with tools such as Asana, Trello, Monday.com, or HubSpot Experience with campaign reporting and analytics Package & Benefits Market-related salary based on experience Performance incentives Opportunity to work in a creative and collaborative environment Career growth opportunities within the agency   Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days, kindly consider your application unsuccessful. Your CV will be retained on our database for future opportunities that may match your profile. Candidates are also welcome to submit their CVs directly to or register on our website at for consideration for future roles.