Account Manager - Bloemfontein

SUMMARY:
The main purpose of this position is to manage the relationship and interactions with allocated customers in a manner that promotes an excellent customer experience, including effective administration of the customer account contributing to customer retention and growth.

POSITION INFO:

Duties:

• To manage the relationship with allocated customers ensuring retention and growth.
• To promote excellent customer experiences through effective implementation of products/services, resolution of queries and continuous communication.
• To ensure regular customer face-to face visits and to adhere to quarterly customer visitation/contact plans ensuring that all allocated customers are visited/contacted within each quarter.
• Set up and attend meetings with customers, keep minutes of meetings and action outstanding matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• To identify potential growth opportunities within allocated customers and grow both hardware and software revenue within base. 

Requirements:

• Grade 12/Matric
• BCom Qualification would be an advantage Have/ Studying towards degree/diploma-Customer Service or Fleet Management 
• Minimum 5 years relevant experience
• Min of 3 yrs direct selling or account management experience
• MS Office - Intermediate
• Solid experience with CRM software-Basic
• Valid Drivers'' License

Should you not receive a response within 10 working days, please consider your application as unsuccessful

NB! This job is now closed. You can apply for other jobs by uploading your CV.