Account Manager (Pre-Sales)

SUMMARY:
Drive enterprise SaaS sales with consultative, solutions-focused engagement

POSITION INFO:

Account Manager (Pre-Sales)

Working hours - 08:00 am to 17:00 pm
Drive enterprise SaaS sales with consultative, solutions-focused engagement
Remote (Johannesburg ideal) | R35,000 - R40,000/month + uncapped 7% commission on new business

About Our Client
Our client is a leading global provider of experience management software, enabling organizations to capture data, generate insights, and transform customer and employee engagement. Their innovative platforms are trusted worldwide to deliver accurate feedback, actionable intelligence, and measurable impact.

They are driven by a mission to empower businesses to make data-driven decisions while fostering a culture of innovation and collaboration. With continuous growth and a customer-first mindset, they offer a unique opportunity for professionals seeking to influence enterprise success at scale.

The Role: Account Manager (Pre-Sales)
The Account Manager (Pre-Sales) will play a pivotal role in driving new business growth by combining technical expertise with consultative sales. This role focuses on engaging enterprise clients, delivering compelling product demonstrations, and positioning tailored solutions that address client challenges while supporting long-term customer success.

Key Responsibilities

• Proactively engage with prospective clients to understand their needs, challenges, and goals

• Conduct tailored product demonstrations and solution presentations for enterprise prospects

• Develop and deliver compelling proposals aligned to client pain points and requirements

• Provide technical consultation and guidance during the pre-sales cycle

• Collaborate with internal teams, including product and engineering, to address client requirements

• Build strong relationships with clients and stakeholders to drive conversion and retention

• Provide insights and feedback on market trends and customer needs to sales leadership

• Assist in creating technical documentation, proposals, and sales enablement materials

• Stay current with SaaS, cloud technology, and experience management industry trends

About You

• 3+ years of experience in pre-sales or technical account management within SaaS/technology sectors

• Proven track record in engaging major corporate clients and driving sales growth

• Strong knowledge of enterprise SaaS platforms and cloud technologies

• Excellent communication and presentation skills, with the ability to simplify technical content

• Experience with survey software, research tools, or analytics solutions (advantageous)

• Proficient in using CRM systems such as Salesforce or HubSpot

• Analytical problem-solver with consultative selling abilities

• Bachelors degree in Business, Marketing, or related field

• Self-motivated, collaborative, and driven to exceed targets