Accounts Executive - Commercial Lines

SUMMARY:
Our client based in De Waterkant, Cape Town, is looking for an Account Executive with 8 years’ experience in commercial lines short-term insurance in a client facing role to join their team.

POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Insurance
BASIC SALARY : Market Related
START DATE : A.S.A.P / Immediate

REQUIREMENTS:

• 8 years’ experience in commercial lines short-term insurance in a client facing role
• RE5
• FAIS Compliant
• Excellent communication skills (Verbal and written)
• Excellent client services skills
• Excellent sales skills
• Driven and self-motivated
• Valid driver’s license and own reliable transport

• Ensure new business targets are met by generating leads and securing new business
• Ensure retention targets are met
• Strive to achieve the agreed income budget for book of business
• Ensure and contribute to minimization of expenses
• Support and further the growth strategy of the group
• Ensure that all stakeholder (e.g. clients, underwriters, insurers) communication is accurate, timeous, professional and relevant
• Build and maintain mutually beneficial relationships with internal and external stakeholders
• Ensure and contribute to achieving and exceeding own and company required client satisfaction targets by delivering an excellent client service experience
• Provide professional and tailored insurance advice to clients that adhere to the company’s quality standard and broader regulatory frameworks and keep a detailed and accurate record of advice
• Apply expert business knowledge to understand the client’s operations and compile a risk profile of the client’s business
• Perform a comprehensive analysis of the client’s current portfolio and analyse current cover
• Provide advice on the need to obtain updated valuations on all assets
• To provide a timely professional service when obtaining quotes and conducting market exercises and comparative analysis
• Compile and deliver presentations of services that adequately address and mitigate risks and add value to the client’s portfolio
• Provide support and advice throughout claims process until finalisation
• Act as liaison between client and insurer to facilitate the transfer of documents and information
• Follow and ensure adherence to underwriting processes for new business, endorsements, cancellations etc
• Engage in clear, complete and timely communication regarding underwriting support required from underwriting support team
• Remain informed regarding movements on client portfolio and act proactively to solve any issues or problems
• Action age analysis to ensure continued cover
• File all relevant documentation electronically and in hard copy
• Contribute towards and ensure continuous improvement in own and team performance
• Adhere to company mandates
• Report any suspected fraud, misrepresentation and/or dishonesty
• Keep accurate record of own activities
• Ensure continuous professional and self-development
• Keep abreast of features, benefits and ratings of insurance products available on the market
• Share information and knowledge with the team

• Mon – Fri: 08:00 – 16:30