Accounts Receivable Clerk

SUMMARY:
Are you a detail-oriented finance professional with a passion for ensuring cash flow accuracy?

POSITION INFO:
Our client is seeking a proactive Accounts Receivable Clerk to join their finance team. This role is ideal for someone who thrives in a structured environment, is customer-focused, and enjoys working with international teams across multiple time zones.

This role is based in Johannesburg North.

Key Responsibilities:

• Regularly review and monitor outstanding customer accounts to identify overdue balances.
• Engage with clients to follow up on overdue payments and, where necessary, negotiate repayment terms.
• Accurately log all customer interactions and payment arrangements, maintaining clear and up-to-date records.
• Prepare and submit reports on outstanding debts and progress on collections.
• Process and validate daily financial transactions, ensuring accurate classification and data entry.
• Set up new customer profiles in the accounting system in line with regional onboarding procedures.
• Uphold the accuracy and consistency of customer data across all platforms.
• Investigate account discrepancies and reconcile customer accounts as needed.
• Support resolution of billing queries and assist in handling customer disputes.
• Provide administrative support to the finance team and respond to customer and stakeholder queries promptly.
• Work collaboratively with operations teams, acting as a financial accountability partner.
• Escalate unresolved issues to senior management in a timely manner.
• Support internal and external audit processes by providing relevant documentation and account samples.
• Structure working hours to support global teams and ensure seamless operations across multiple time zones.
• Assist with any ad hoc finance-related administrative tasks as directed by management.

• Diploma or Degree in Accounting or Finance
• Minimum of 2 years’ experience in an accounts receivable or similar finance role
• Exposure to multi-country and multi-currency financial environments
• Proficient in Microsoft Office (Excel, Word, Teams) with solid intermediate Excel skills
• Working knowledge of basic accounting principles
• High attention to detail and strong analytical and problem-solving skills
• Excellent communication skills, both written and verbal (English)