SUMMARY:
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POSITION INFO:
Overview
Our client is seeking an Admin Clerk to join their team. The successful incumbent will be responsible for supporting the sales team and warehouse operations by managing incoming orders, driving telesales activity, and ensuring accurate administrative processes.
Minimum Requirements
- Grade 12 / Matric
- Previous experience in a sales support, telesales, or administrative role
- Ability to manage multiple communication channels (email, WhatsApp, phone)
- Experience in a warehouse or distribution environment (advantageous)
- Knowledge of customer order processing systems (advantageous)
Job Responsibilities
- Process and manage customer orders received via email and WhatsApp
- Conduct telesales
- Maintain accurate filing and record-keeping of Proof of Delivery (POD) documents
- Assist sales representatives with order processing while they are on the road
- Ensure timely and accurate capturing of all orders into the system
- Provide general administrative support to the sales and warehouse teams
Key Competencies / Skills
- Strong communication skills (written and verbal)
- Good organisational skills and attention to detail
- Ability to work in a fast-paced environment
- Customer-focused
- Proactive and self-motivated
- Strong attention to detail
- Good time management and prioritisation skills
