Admin/ FOH

SUMMARY:
A Beautiful Safari Lodge is looking for an ADMIN/ FOH to join their team

POSITION INFO:
Candidate Requirements:

A qualification in Hospitality is advantageous
Must have completed a Computer course
Should have excellent finance skills
Previous working experience on Panstrat will be beneficial
Must have excellent communication skills and be comfortable hosting guests
Good time keeping skills
Should have the ability to multitask, work efficiently and quickly
Must be friendly, outgoing and presentable

Key Duties:

• Creditor and Debtor admin
• GRV's
• Obtaining Statements; balancing of creditor statements, general admin and filing
• Cloud scanning
• Ensuring stock takes are on
• Spot checks of stock takes

• Record and communicate guest details, preferences, and requirements to relevant departments prior to arrival and departure.
• Facilitate day excursions and ensure departments are informed of guest bookings and activities.
• Manage guest arrivals, check-ins, and departures, including confirming flights, transfers, and ETAs.
• Handle guest inquiries, complaints, and special arrangements such as anniversaries or birthdays, ensuring seamless communication with departments.
• Maintain attention to detail in guest areas, including cleanliness, presentation of welcome materials, menu printing, and ensuring guest satisfaction with meals and services.