Administrator

SUMMARY:
Our client is seeking for a professional and organised Administrator who is able to manage multiple responsibilities simultaneously without compromising quality to join the team.

Purpose of the role:
To provide professional front-office reception and administrative support to ensure the smooth and efficient running of daily business operations. The role is responsible for managing reception duties, office administration, and general support to employees and guests.

Key Responsibilities:

Reception Duties

• Welcome and assist visitors, clients and suppliers professionally.
• Answer and direct incoming telephone calls and emails.
• Manage the reception area and ensure it remains clean and presentable.
• Maintain visitor registers and office access procedures where applicable.

• Provide general administrative support to management and staff.
• Prepare, type, format, and file documents, reports, and correspondence.
• Prepare clients documents, open client files and clients support as and when requested.
• Schedule meetings, appointments and accommodation bookings.
• Assist with travel arrangements and accommodation bookings when required.
• Order and manage office supplies and stationery.
• Capture and maintain data on company systems and spreadsheets

• Monitor office equipment and arrange maintenance or repairs when needed.
• Support onboarding administration for new employees.
• Assist with company events, meetings, and internal communications.
• Ensure confidentiality of company information and records.
• Support compliance with company policies and procedures.

• Respond to client and customer queries professionally and timeously.
• Ensure a positive and professional first impression of the company.
• Escalate issues or complaints to management.

• Grade 12 / Matric.
• Diploma in Administration, Office Management, or related field will be advantageous.
• 1–3 years’ experience in a receptionist or administrative role.
• Understanding of telephone etiquette and customer service principles.
• Basic knowledge of MS Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills.
• Strong time management skills and attention to detail and accuracy.
• Ability to multitask and prioritise workload.
• Ability to maintain confidentiality.
• Customer service orientation.
• Ability to work independently and within a team.

POSITION INFO:
Should you not receive a response from us within two (2) weeks after the closing date, please consider your application unsuccessful.