Administrator / Customer Service Agent / Recruitment Administrator

Recruiter:

The Talent Room

Job Ref:

Tal000064/EK

Date posted:

Tuesday, October 7, 2025

Location:

Pretoria, South Africa

SUMMARY:
Our client in Hatfield, Pretoria is currently recruiting for a Administrator / Recruiter / Customer Service Officer!

Love talking to people? Have great people skills and a knack for admin? Then this role could be perfect for you!

POSITION INFO:
Description:

Review and acknowledge employee applications, ensuring they meet medical institution standards.
Accurately record and update employee details
Notify the Senior Manager of new employees and arrange orientation sessions.
Manage communications efficiently and allocate placement requests in a timely manner.
Confirm all placements with Managers and maintain detailed placement records.
Handle placement-related inquiries via landline and redirect calls appropriately.
Assist in collecting documentation, certifications, and other compliance-related materials.
Keep staff leave rosters up to date and well-organized.
Serve as a liaison between clients and internal departments.
Conduct follow-up calls to assess and ensure client satisfaction.
Resolve placement concerns promptly and professionally.
Maintain clear communication among clients , placement teams, payroll, and management.
Foster and sustain strong relationships with both clients and candidates through responsive, professional service.

Requirements:

Grade 12
Diploma in Office Management and/or Public Relations & Communication (beneficial)
Strong communication and interpersonal abilities
Excellent organizational and time management skills
High attention to detail and accuracy
Proficient in Microsoft Office Suite (including intermediate Excel skills)
Experience in medical reception and administrative support (beneficial)
Client engagement and professional liaison experience
Background in high-volume telephonic environment
Effective problem-solving and conflict resolution skills
Ability to multitask in a fast-paced environment
Familiarity with call centre operations and procedures (advantageous)
Fluent in both English (verbal and written)
Fluent in Afrikaans (preferred, not required)
Own reliable transport and a valid driver’s license
Willingness to work extended hours, including weekends, on a rotational schedule

Please note only candidates that meet the minimum requirements will be considered.

Please follow our website and social media channels to be the first to know when our clients have new vacancies!

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