Administrator - TEMP POSITION (ISANDO)

SUMMARY:
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POSITION INFO:

6 Month Maternity Stand-in Temp Contract

Contract to start: 01.09.2025

Job Purpose:
The role is firstly responsible to open and close callouts on system.

The role is secondly responsible to ensure that weekly pack are closed off.

PERSON SPECIFICATION

Qualifications & Experience:

• Relevant Qualification.
• Exposure within a client service environment.
• 1-2 years’ experience as a Data Capturer

Skills & Knowledge Required:

• Analysis skills.
• Intermediate proficiency in Ms. Office.
• Knowledge of capturing on a database would be beneficial.
• Telephone etiquette.
• Attention to detail.

JOB SPECIFICATION:

The main tasks and responsibilities associated with the position are listed below. This is not an exhaustive list of tasks and responsibilities and any other tasks and/or responsibilities that could be reasonably expected for the position may be required.

Ensure that callouts are opened and closed according to company standards:

• Open callouts on system.
• Capture details of outlook accurately.
• Dispatch technician within SLA timeframes
• Log expected time of arrival of technician at outlet.
• Close callouts on system
• Analyse and close job cards processed on CallRunna.
• Check accuracy of flow meter readings.
• Check accuracy of glassware delivered, log reasons for non-delivery.
• Callouts opened and closed on the system according to company standards.

Ensure all weekly packs are closed and submitted accordingly:

• Capture and analysis of car stock counts.
• Check invoicing of stock.
• Invoice callout and travel charges.
• Capture stock data onto database.
• Capture and analyse technician kilometre claims.
• Analyse and close weekly reports.
• Weekly packs closed.

Provide administrative support to the technicians for the vehicles.

• Conduct weekly car inspections.
• Responsible for all vehicles i.e booking of services, license disks etc.
• All documents submitted to Fleet Administrator.

Working conditions: Office Based