Apache Tomcat Application Support Administrator

Recruiter:

Data Centrix

Job Ref:

JHB006774/Arnel

Date posted:

Monday, June 2, 2025

Location:

Pretoria, South Africa

SUMMARY:
We're hiring an experienced Apache Tomcat / IBM WebSphere Application Support Administrator for a leading bank. In this long-term role (36 months FTC), you'll monitor and maintain critical Java web applications, check logs, escalate issues to dev teams, perform Java/Tomcat upgrades, and support ETL process monitoring.
If you have a strong background in app support and thrive in enterprise environments, this is a great opportunity to join a high-impact team.

POSITION INFO:
Requirements

Experience in working in a production support environment
Knowledge of SQL and database monitoring
Familiarity with cloud environments (AWS, Azure or GCP) a plus
Experience with IBM Websphwere | Apache Tomcat administration and troubleshooting
Knowledge of Java applications and application server management
Familiarity with ETL processes and data integration monitoring
Experience with log monitoring tools (e.g. Dynatrace, ELK Stack, Splunk, or Graylog)
Basic AIX | Linux system administration and resource monitoring
Ability to analyse application logs and identify root cause of issues
Experience with automation scripts for monitoring and maintenance a plus

Responsibilities

Conduct Application Monitoring and Support on new and existing payment application systems
Ensure regular application updates and upgrades are done timeously according to security requirements
Diagnose and resolve software application issues and challenges
Monitor the system for potential issues, and address them proactively before they become major problems
Work closely with the development team to identify and implement system improvements
Document application support activities and tasks for future reference and analysis
Collaborate with other IT professionals and developers to address and solve technical problems
Assist in the installation and updating of software applications
Adhere to change control and release management processes of the organisation
Create and update debugging procedures and operating manuals using the standard template to ensure effective system support
Consistently provide IT solution maintenance and support in the designated area thereby ensuring business continuity in line with the agreed service standards
Actively participate as a team member and drive the team towards the completion of goals
Perform the operational activities in place with service management best practices for the supported business areas, thereby ensuring that all supported SLAs are maintained i.e. monitoring checks, monitoring of service management tools, incident reports etc.
Java & Websphere | Tomcat maintenance and support
ETL process monitoring
Server resource monitoring
Any other duties and or deliverables closely related or necessary for the purpose of delivering the services

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