Area Manager

SUMMARY:
Area Manager, Richards Bay  KwaZulu-Natal

POSITION INFO:
We are inviting applications from suitable candidates for the role of Area Manager at a well known KwaZulu-Natal branch. This is a key leadership position responsible for driving business growth, providing technical oversight, and ensuring exceptional customer service across the region.

Key Responsibilities:
New Business Development

• Identify and pursue new business opportunities to grow market share.
• Conduct sales presentations and pitches.
• Provide up-to-date pricing to prospective clients.
• Close sales and achieve set targets.
• Ensure completion and signing of Credit Applications / Customer Detail Forms.
• Compile presentations as required.

• Conduct regular visits to existing customers.
• Assess and anticipate customer needs.
• Recommend solutions and take orders or liaise with Telesales.
• Perform demonstrations when required.
• Keep clients informed about new products, specials, and pricing.
• Ensure service reports are completed and signed by customers.

• Conduct routine service calls and attend to callouts.
• Service and maintain equipment; arrange repairs as needed.

• Receive and manage installation requests.
• Requisition and collect equipment from the Admin Department / Equipment Store.
• Install equipment at customer sites.
• Ensure signed Proof of Delivery and Equipment Loan Agreements are returned.

• Maintain comprehensive knowledge of all products.
• Ensure team members are well-trained.

• Conduct strategic planning and manage administrative tasks.
• Prepare accurate reports for management.

• Perform other duties as required to support branch operations.

• Reliable vehicle with valid insurance.
• Strong sales and customer service background.
• Excellent communication and interpersonal skills.
• Relevant technical knowledge.
• Ability to manage multiple priorities effectively.

• Only candidates who meet the required experience and criteria will be contacted.
• If you do not hear from us within 14 days, kindly consider your application unsuccessful.