Area Manager (East London + Surrounding Area's)

SUMMARY:
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POSITION INFO:

Requirements:

• Minimum of 5 years’ experience in a Clothing Retail operations environment as an
  Area Manager.
• Clothing retail experience is a requisite.
• Matric.
• Formal Qualification Advantageous
• Valid code 8 drivers license – endorsed & own vehicle. 
• Computer literate: Microsoft Office
• Willingness to travel extensively to oversee 13 stores within the East London and surrounding areas. 

Responsibilities:

Asset Management

• Responsible for the branch/s as a whole, ensuring that the outside of the store is kept neat and tidy
  and that inside fixtures and fittings are accounted for and maintained
• Co-ordination of janitorial and repair services.

Stock Control

• Is responsible for all stock and will be held accountable for all overages and shortages.
• Should ensure control of inventory.
• Prepare requisitions to replenish stock. Identify and report on slow selling items.
• Stock loss action plan

Merchandising

• Manage the quality and quantity aspects of the merchandise assortments.
• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
• Identify new ways of promoting merchandise.
• Ensure required housekeeping standards at all times.
• Ensure that there is an equal standard throughout the stores.
• Marketing and Sales
• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are
  exploited.
• Achieve and exceed store sales targets.
• Actively participate in promotions, stay up to date with current advertising and provide sales leadership
  to staff.
• Stay current with products, marketing and pricing of area retailers with similar products.

Admin and Cash

• Ensure that the standard of administration and procedures in store are met.
• Make certain that business direction and strategies are followed.
• Ensure that the responsible persons are following proper procedures when handling all store cash.
• Check and verify these documents daily.
• Manage controllable expenses as this directly affects the profitability of the branch.

Management of Staff

• Assign employees to specific duties.
• Encourage, assist and train employees to become a motivated sales force.
• Manage performance and development of staff
• Ensure that all procedures and policies are being followed and enforce disciplinary action when
  necessary.
• Determine when extra temporary staff is needed and recruit same.

Security

• Manage the security in all aspects of the business and ensure that security procedures are strictly
  adhered to.
• Monitor security staff and make sure that they are alert and performing their duties to the maximum.

Customer Service

• Must possess strong customer service and communication skills and the ability to apply a friendly and
  enthusiastic manner on a daily basis.
• Train staff in customer service.
• Assist customers with enquiries and complaints.
• Continuously satisfy customer needs and attract clientele.

Skills:

• Ability to work under pressure.
• Ability to use own initiative.
• Good attention to detail
• Excellent communication Skills
• A proven ability to manage staff and ensure maximum productivity.