SUMMARY: Opportunity available!! Our well known client in the Clothing Retail sector is seeking to employ an Area Manager to join their Branch in Mthatha
POSITION INFO: Job Purpose: - The Area Manager is responsible for all operations in his/her business unit. - The Area Manager assists the Operations Manager to make careful considerations of all aspects in the business unit before making a business decision. - The Area Manager is responsible (with the Operations Manager) for business unit goals, decisions, plans, implementation and evaluation of performance. Job Description: Asset Management - Responsible for the branch as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained - Co-ordination of janitorial and repair services. Stock Control - Is responsible for all stock and will be held accountable for all overages and shortages. - Should ensure control of inventory. - Prepare requisitions to replenish stock. Identify and report on slow selling items. - Stock loss action plan Merchandising - Manage the quality and quantity aspects of the merchandise assortments. - Co-ordinate the layout of shelves and merchandise of seasonal and sale displays. - Identify new ways of promoting merchandise. - Ensure required housekeeping standards at all times. - Ensure that there is an equal standard throughout the stores. Marketing and Sales - Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited. - Achieve and exceed store sales targets. - Actively participate in promotions, stay up to date with current advertising and provide sales leadership to staff. - Stay current with products, marketing and pricing of area retailers with similar products. Admin and Cash -Ensure that the standard of administration and procedures in store are met. - Make certain that business direction and strategies are followed. - Ensure that the responsible persons are following proper procedures when handling all store cash. -Check and verify these documents daily. - Manage controllable expenses as this directly affects the profitability of the branch. Management of Staff - Assign employees to specific duties. - Encourage, assist and train employees to become a motivated sales force. - Manage performance and development of staff - Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary. - Determine when extra temporary staff is needed and recruit same. Customer Service - Must possess strong customer service and communication skills and the ability to apply a friendly and enthusiastic manner on a daily basis. - Train staff in customer service. - Assist customers with enquiries and complaints. - Continuously satisfy customer needs and attract clientele Job Requirements: - Operations Management diploma/degree or relevant/related Retail NQF 5/diploma. - Minimum of 5 years’ experience in a Clothing Retail operations environment as a Area Manager or Store Manager experience in managing a chain of stores. - Valid code 8 drivers licence endorsed - Willingness to travel
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