SUMMARY:
Luxury Game Lodge based in the Montagu area is looking for a passionate and experienced Assistant Head Guide to assist the Head Guide in overseeing, training and ensuring exceptional guest experiences through guided nature drives, interpretive rock-art and monitoring all Field Guide functions according to company standards.
POSITION INFO:
Duties:
In the absence of the Head Guide, assume full responsibility for the Guides Department
Conduct guided guest experience and activities on the reserve
Ensure efficient allocation for all game drives, back-up drives and stand-by duties
Ensure that all guiding activities are conducted in such a manner as to cause the least amount of damage to the environment.
Complete or assist in guest lodge check-in and orientation.
You may also be required to do wake-up calls and oversee the organisation of all guest activities.
Responsible for packing your cooler-boxes and checking the ‘hotbox’ in the morning
Facilitate as the communicator between the guest and the appropriate lodge departments
Operate, maintain and clean 4x4 company vehicle
Assume full responsibility for your company vehicle and any other company issued equipment
Design and implement projects including conservation, social responsibility, marketing & promotion, guest activity and new product development.
Compilation of guest itineraries & programs
Assist with reserve management tasks
Personnel administration & timekeeping.
Assisting with stock and inventory management and reporting.
Operate within the legal and statutory requirements
Responsible for the safety, comfort and enjoyment of your guests.
Requirements:
Grade 12
At least 3-5 years previous experience as a Field Guide in a 4/5*establishment
FGASA Level 2 qualification
Knowledge about WC Fauna and Flora
Sound knowledge about Bushmans Paintings
Excellent communication and interpersonal skills in English
Previous experience as Senior Guide or Assistant Head Guide will be advantageous
Valid driver’s license and PDP.
Valid First Aid Certificate
DEAT registration in the Western Cape
Physically and mentally fit.
A working knowledge of local fauna, flora, ecology, ethno-botany, archaeology, geology, night sky, climate and first aid.
Ability to identify major tracks and signs.
Ability to safely operate a canoe, re-curve bow & arrow, mountain bike, telescope, fly fishing equipment and 4x4 vehicle.
Basic 4x4 maintenance skills.
A working knowledge of the fundamentals of photography.
A good knowledge of guiding in a luxury lodge environment.
A thorough knowledge of all aspects of field guiding.
Good knowledge of luxury travel market.
Computer literate in MS Power Point, MS Excel and MS Word
