Assistant Lodge Manager

SUMMARY:
Our client is seeking a professional and highly motivated Assistant Lodge Manager to join their team at their exclusive 5-star game lodge. The successful candidate will support the Lodge Manager in overseeing daily operations, ensuring an exceptional guest experience, and maintaining the highest standards of service, hospitality, and sustainability.

POSITION INFO:
Key Responsibilities:

• Assist in the management of all lodge departments, including front of house, housekeeping, food & beverage, and activities.
• Ensure outstanding guest satisfaction by maintaining luxury service standards.
• Support staff supervision, training, and performance management.
• Manage reservations, guest check-ins/outs, and special requests.
• Monitor lodge inventory, maintenance, and health & safety compliance.
• Collaborate on marketing, event planning, and guest activities.
• Act as Lodge Manager in their absence.

• 2 -3 years proven experience in luxury hospitality or lodge management.
• Strong leadership, communication, and organizational skills.
• Passion for wildlife, conservation, and guest service.
• Ability to live and work in a remote environment.
• Relevant qualifications in hospitality or tourism preferred.