Assistant Manager

SUMMARY:
A leading client in the retail sector is looking for a motivated and professional Assistant Manager to join their team in Underberg, a small town located in the southern part of KwaZulu-Natal, near the foothills of the Drakensberg. The ideal candidate needs to have a passion for retail, strong leadership skills and a proven track record in managing teams and operations within a large retail store environment.

Interested candidates can email their CVs to kznrecruitment@riseupgroup.co.za.

POSITION INFO:
Key Duties:

• Assist the Store Manager in overseeing day-to-day operations of the store
• Lead and motivate a team to ensure exceptional customer service
• Monitor sales performance and implement strategies to meet and exceed targets
• Ensure stock levels are maintained and inventory is accurately managed
• Handle employee schedules, training, and performance evaluations
• Address customer complaints and resolve issues in a professional and timely manner
• Ensure compliance with company policies and health and safety regulations
• Assist with merchandising and visual displays to enhance the store’s appearance
• Support the management team in daily administrative tasks and reporting.

• Minimum of 3-4 years' experience in a retail management or supervisory role
• Proven ability to lead, motivate and develop a team
• Strong customer service and communication skills
• Excellent organizational and time management skills
• Ability to analyze sales data and implement improvement strategies
• Knowledge of inventory management and stock control
• Ability to work in a fast-paced, high-pressure environment
• Flexibility to work weekends and public holidays as needed.