Assistant Manager Dealer Operations

Recruiter:

Strategic Personnel

Job Ref:

JHB000184/Dana

Date posted:

Tuesday, February 8, 2022

Location:

Johannesburg, South Africa

Salary:

30000 Monthly

JOB SUMMARY:
The main purpose of this position is to enhance Dealer’s convenience service offering to customers, to cultivate an organisational mindset through small group activity implementations.
Enforcing the importance of franchise standards, 4 S, health and safety, and environmental compliance at the dealer level.
Be able to do visualization of dealer strengths and weaknesses then identify gaps in operational efficiencies.
Achieve sustainable results at the dealer level through participative development, collaboration, and co-creation of countermeasures to close gaps in dealer operations and customer’s expectations and ultimately get dealers to a state where they become self-reliant and truly understand the meaning of self-improvement

JOB DESCRIPTION:

KEY PERFORMANCE AREAS:

Provide dealers with Express Service Training
Implementation and evaluation of Service to qualifying dealers.
Improvement and adherence to After Sales Franchise Standards at Dealer Level
Focus on Fix It Right implementation across the Dealer network in support of the organisation's Customer Engagement objectives and long-term retention strategies
Establishment of frameworks and processes in the Service Department.
Promotes continuous improvement, innovation, sharing, and ownership of (Small Group Activities).
Ensure sustainability through resource development
Focus on and promote quality and safety in the work environment.
Measurement of key performance areas to identify abnormalities.

QUALIFICATIONS AND EXPERIENCE:

NQF level 5 (240 Credits) studying towards 360 credits
PC Literacy: MS Excel & Word intermediate to advance level.
Basic knowledge of the major Dealer Management Systems.
Dealer Network experience (Parts and Service)
Product and general automotive business knowledge (Sales, Service, and Parts Management).
Understanding fundamentals of supply chain and inventory management.
Customer handling skills
Basic financial skills (Parts & Service)
Excellent verbal and writing skills

COMPETENCIES:

Accurate Information gathering and analysis
Awareness and commitment to the Organisation's mission
Awareness of situations and decisiveness
Communication and sharing of mid to long term plans
Creation of innovation vision
Establishing framework and systems for organisational review
Feedback of evaluation and long-term development of others
Strategic review of work methods
Negotiation and good communication
Relationship building
Motivating
Integrating

IMPORTANT DIMENSIONS:

Problem-solving and designing
Learning and researching
Influence and advising
Process Orientation
Evaluation and feedback
Strategic Thinking
Assessing and evaluating

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Assistant Manager: Member Supervision
Location: Johannesburg
Salary: Market Annually
Our client, a leading Financial Institution is looking for a assistant manager: Member Supervision to join their dynamic team.
1 day ago

Events - Assistant General Manager
Location: Pretoria
Salary: R26000
Events - assistant General manager
1 day ago

Assistant Restaurant General Manager - Fourways
Location: Johannesburg
Salary: R 14000 - 18000
assistant Restaurant General manager - Fourways
2 days ago

Assistant Tax Manager
Location: Johannesburg
Salary: 580000 Annually
A Tax manager is needed - if you are a fully rounded tax professional, do not miss out on this opportunity.
4 days ago

Outsourced Accounting Assistant Manager
Location: Johannesburg
Salary:
4 days ago

Assistant Financial Manager
Location: Johannesburg
Salary:
The position's aim is to apply established accounting principles and procedures to analyse financial data, produce accurate and timely financial reports and statements, oversee the implementation of financial practices to meet financial objectives, and maintain proper accounting controls and governance standards. Additionally, it involves managing the activities of the team.
7 days ago

Assistant Financial Manager (Half-day)
Location: Johannesburg
Salary:
A pioneering Engineering consulting company, based in Johannesburg North, currently seeks a skilled and self-motivated assistant Financial manager to join their team. This is a half-day position from 8h00 to 13h00.
9 days ago

Assistant General Restaurant Manager - Fourways
Location: Johannesburg
Salary: R 14000 - 18000
assistant General Restaurant manager - Fourways
9 days ago

ASSISTANT STORE MANAGER â RETAIL (GAUTENG)
Location: Johannesburg
Salary:
We are currently seeking dedicated and experienced individuals to fill the positions of assistant Store manager.
11 days ago

Assistant Manager (Carnival)
Location: Brakpan
Salary: 15000 Monthly
Job Purpose:Responsible to assist manager to manage and oversee outlet personnel, supervising outlet operations, and ensuring efficient operations on a day-to-day basis. Improving efficiencies and streamlining outlet activities to maximize financial and other key indicators to achieve peak performance levels. Qualifications and or Experience: Matric Certificate (with maths literacy minim...
11 days ago

Assistant Manager Dealer Operations

Similar jobs you might be interested in:

Create a free job alert for Assistant Manager Dealer Operations in Johannesburg