Assistant Restaurant Manager

SUMMARY:
Assistant Restaurant Manager - Knysna 

We are seeking a dynamic and hands-on Assistant Restaurant Manager to support the smooth running of a busy, well-established restaurant in Knysna. The role requires a motivated leader who can balance operational efficiency with warm hospitality, ensuring guests enjoy an outstanding dining experience every time.

POSITION INFO:

Duties & Responsibilities Include but not limited to:

• Assist the Restaurant Manager in overseeing daily floor operations.
• Supervise and lead front-of-house staff, maintaining high standards of service.
• Manage staff training, scheduling, and performance monitoring.
• Address guest queries, complaints, and special requests with professionalism.
• Support stock control, ordering, and supplier coordination.
• Oversee point-of-sale systems, cash-ups, and financial procedures.
• Ensure compliance with health, safety, and hygiene standards.
• Collaborate closely with the kitchen and bar to deliver seamless service.
• Act as the Manager on Duty when required.

Requirements:

• Previous experience in a supervisory or assistant manager role within a busy restaurant.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Ability to remain calm and professional under pressure.
• Sound knowledge of restaurant financials, stock management, and POS systems.
• A passion for hospitality and commitment to service excellence.
• Flexibility to work evenings, weekends, and public holidays.