Assistant Store Manager

Recruiter:

Assign Services (Pty) Ltd - JHB

Job Ref:

2169239281

Date posted:

Wednesday, April 9, 2025

Location:

Witbank (1), South Africa

SUMMARY:
-

POSITION INFO:

Assist in opening and closing the store
Ensure merchandise is properly stocked and displayed
Monitor inventory levels and support inventory control (stock counts, shrink prevention)
Help implement store policies and procedures
Maintain store cleanliness and organization
Supervise and support staff during shifts
Help onboard, train, and mentor new employees
Delegate tasks and ensure efficient team workflow
Motivate staff to meet sales targets and deliver great customer service
Resolve customer complaints and issues professionally
Provide support during peak hours (returns, checkout, inquiries)
Ensure a positive shopping experience for every customer
Lead by example in delivering top-notch service
Assist with meeting and exceeding sales goals
Track daily/weekly sales performance
Report to the Store Manager on key metrics and store performance
Help with promotions, upselling, and product launches
Assist in cash register operations and daily cash reconciliation
Monitor for theft or policy violations
Ensure safety procedures are followed (e.g., alarm systems, emergency protocols)
Help create and manage staff schedules
Cover shifts as needed
Support administrative tasks like email correspondence and documentation

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