Assistant Store Manager

Recruiter:

Cash Crusaders Retail (Pty) Ltd

Job Ref:

2059686235

Date posted:

Tuesday, December 2, 2025

Location:

Durban, South Africa

SUMMARY:
-

POSITION INFO:

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities:

Operational Management

Drive store performance to achieve and exceed sales targets.
Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
Ensure consistent implementation of merchandising and marketing standards.
Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.
Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.
Review and act on Mystery Shopper reports and customer feedback.
Resolve product and service-related complaints quickly and effectively.
Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.
Plan for succession and promote internal growth.
Manage performance consistently and fairly.
Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.
Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For:

Proven retail management experience
Strong leadership and people management skills
Excellent communication and organisational skills
Target and results-oriented mindset
Passion for customer service and retail excellence

Working Hours: Retail hours, including weekends and public holidays

Similar jobs you might be interested in:

Assistant Store Manager
Location: Durban
Salary:
2 days ago

Assistant Audit Manager
Location: Pietermaritzburg
Salary: 600 000 Annually
assistant Audit manager – Audit Department (Pietermaritzburg)A national firm of Chartered Accountants and Registered Auditors is seeking an assistant Audit manager to join our Pietermaritzburg office. This role is available immediately and offers the opportunity to provide senior-level leadership within our auditing department while managing client relationships and delivering high-quality s...
22 days ago

Senior Operator
Location: Pietermaritzburg
Salary: Market Related
A leading pet food manufacturing company with a keen interest in the companion animal industry is seeking the above to lead and oversee the safe, efficient, and high-quality operation of the entire Blue Zone (cooking pots, pressing, milling, and packing), consistently achieving daily production targets while maintaining full compliance with food safety (HACCP), quality, health & safety (OHSACT...
2 days ago

HR Assistant
Location: Durban
Salary:
Our client in the healthcare sector, based in Ballito, is looking for a proactive HR assistant.This role provides end-to-end administrative and coordination support throughout the employee lifecycle - including recruitment, onboarding, maintaining HR records, managing leave, ensuring compliance, and assisting with employee relations admin.
8 days ago

Adminstrative Assistant
Location: Pietermaritzburg
Salary:
ADMINISTRATIVE assistantPIETERMARITZBURGThis role provides administrative, financial, and operational support to the branch, ensuring smooth day-to-day office functioning. The Administrative assistant will manage communication, document control, basic HR record-keeping, supplier and customer documentation, petty cash, capturing tasks, and general office coordination.
8 days ago

Store Manager - Durban , Ballito
Location: Durban
Salary:
35 days ago

Warehouse Consumables Controller
Location: Durban
Salary:
New role is available for a Warehouse Consumables Controller for our client in the Chemical and Hygiene Industry based in New Germany Durban.
15 days ago

Warehouse Manager
Location: Durban
Salary: R740 000.00 per annum (cost to company)
Our client, a well established logistics company, a proud member of a listed Group, seeks your warehousing experience to step into this Senior Management role.
20 days ago

Internal Sales Assistant
Location: Durban
Salary: R15 000 Monthly
Our client based in Dube Trade port, KZN is looking for a Internal Sales assistant to join their team
21 days ago

Site Manager Construction CONTRACT (KwaZulu-Natal)
Location: Kwazulu Natal
Salary: Annual Salary
We''re recruiting a Site manager in the Construction Sector Lead and manage civil infrastructure projects, ensuring quality, safety, and on-time delivery while coordinating teams, resources, and subcontractors effectively. 18 MONTHS CONTRACT
23 days ago