Assistant Store Manager V&A Waterfront

SUMMARY:
Step into a high-energy retail leadership role in an iconic location Retail | R10,000 R13,000 basic + commission, annual bonus, and benefits

POSITION INFO:

• • About Our Client
    Our client is a well-established retail brand, known for its dynamic, results-driven culture and commitment to excellent customer experiences. With stores located in some of South Africas most prominent malls, they offer a fast-paced environment where performance and growth are rewarded.

    They focus on building strong, motivated teams and creating opportunities for employees to take on greater responsibility and advance their careers in retail leadership.

    The Role: Assistant Store Manager V&A Waterfront
    The Assistant Store Manager will support the Store Manager in overseeing daily operations, driving sales, and leading the team to deliver outstanding results. This role requires a proactive leader who thrives in a high-performance environment, ensuring smooth operations, strong staff engagement, and excellent customer service.

    Key Responsibilities

    • Support the Store Manager in daily operations and team leadership

    • Assist with staff scheduling, rotations, and performance management

    • Drive sales by motivating the team and monitoring KPIs and targets

    • Provide mentorship, coaching, and feedback to staff members

    • Maintain visual merchandising and ensure store standards are consistently met

    • Handle customer escalations and resolve issues with professionalism

    • Contribute to building a motivated, high-performing store team

    About You

    • Minimum 3 years of experience in retail management or supervisory role

    • Matric certificate (essential); additional retail or management qualifications an advantage

    • Strong leadership and people management skills

    • Confident in handling staff performance discussions and conflict resolution

    • Ability to monitor, assess, and drive KPIs and team productivity

    • Excellent communication and interpersonal skills

    • Detail-oriented, reliable, and proactive problem-solver

    • Flexible to work shifts, weekends, and public holidays