Automation Support Specialist

SUMMARY:
Psybergate is an IT company that builds bespoke software solutions and provides highly skilled resources to its clients.
We are looking for a Junior Automation Specialist to join our financial services client based in Sandton for a 6-months contract role.

POSITION INFO:
What you will be doing:

• To contribute towards business success by facilitating the on-boarding of automation solutions/Virtual Employees and facilitating the acceptance and integration of these solutions within the business client work environment.
• Facilitate all operational processes to support business needs, and proactively identify potential challenges or issues related to the acceptance and integration of Blue Prism automation solutions from the Control Room.
• Ensure understanding of the operational requirement of the automation solutions at design stage.
• 2Initiate all required applications for the procurement and/or allocation of hardware and software functionality including licenses procurement.
• Remain updated regarding any changes to operational requirements during the development process.
• Initiate and facilitate the granting of the required system access for the automation solutions during QA and Production phases.
• Liaise with relevant stakeholders regarding anticipated enterprise infrastructure changes and initiate actions to manage these changes.
• Verify software and application after installation.
• Liaise with internal team on the progress of virtual employee setup.
• Proactively manage credential validity in Blue Prism.
• Assist with set-up and maintenance of Blue Prism schedules.
• Facilitate all virtual employee retirements on Blue Prism (Process sheet & Alfabet).
• Study and familiarize approved SDD’s for RBB and ensure the information are loaded onto Alfabet.

• Completed tertiary qualification in the related fields
• Certifications: Blue Prism® Associate Developer Certification (AD01)
• 1 year Experience as Automation Support Specialist / Automation Enablement Specialist
• A proven track record of supporting operations within the Blue Prism Control Room, with at least one year’s experience operating systems within Blue Prism.