Automotive Parts Sales Executive - Dealership

SUMMARY:
Dealership Parts Sales Executive - KZN, Kokstad
 
If you are an experienced Parts Sales Executive with a talent for sales, then #DriveYourCareerForward and step into this role at this well-established Multifranchise dealership in the heart of Kokstad.

Your role will focus on helping customers find the right parts to keep their vehicles running smoothly. You will be responsible for driving sales by attracting clients, providing excellent customer service, and maintaining high levels of sales on an ongoing basis. This position also offers room for future growth, with the opportunity to develop into a Parts Manager role through hands-on experience, training, and demonstrating leadership within the parts department.

Remuneration
R 15 000 – R 20 000 per month depending on experience plus performance-based Incentive – Benefits may include Provident Fund and Medical Aid, Company vehicle and Fuel.
Career growth and promotion opportunities in a friendly and supportive working environment.

POSITION INFO:
Duties:

• Receive, inspect, and accurately document incoming goods.
• Organize, manage, and maintain the parts store, including P2P shelving and general stock organization.
• Conduct monthly and annual stock counts, monitor stock levels, and manage replenishment, including ordering schedules and parameters.
• Place parts orders through DCS, IAL, and other channels; manage backorders and special orders.
• Prepare quotations, process parts invoices, handle deposits, and receipt customer payments.
• Process returns for credit (e.g., Suzuki and Chery) and manage warranty claims and aged stock.
• Monitor accessory sales targets, stock order ratios, and contribute to marketing promotions for parts sales.
• Maintain and update customer lists, conduct visits, manage discount terms, and handle telephonic queries for the Sales Department.
• Accurately sell parts to address defects and meet customer needs on the first attempt; ensure initial quotations are precise.
• Record all parts used on job cards and verify correct items are picked and delivered.
• Handle and record consumables accurately, and follow established procedures for cash, credit, and cheque transactions.
• Monitor and report shortages to the Parts Manager and ensure compliance with discount policies.
• Ensure security, access control, and proper opening/closing of the parts store; implement company policies to protect the store from fire, damage, or theft.
• Contribute to departmental and dealership marketing plans as needed.
• Demonstrate a commitment to personal growth, product knowledge, and maintaining a clean and organized parts department.
• Collect and act on customer feedback to improve service quality.

• Matric
• A minimum of 3 years’ part sales experience is essential
• Experience in the motor industry, with a strong background in parts sales
• Strong Parts retail experience
• Clear Criminal Record
• A Valid Driver’s License
• PC Literate –Excel and Word, Catalogue and inventory systems, Evolve|Automate, IAL
• Interpersonal & Communication Skills, Confident and proactive
• Strong Problem-solving abilities
• Ability to operate under pressure and in a team environment
• Attention to detail
• Stable work history with professional references available upon request