SUMMARY:
Key Responsibilities
The core function of the Assistant B&G Manager is
to assist with operational management, team
supervision, administration, stock control,
merchandising, and guest engagement while
maintaining the luxury retail experience in line with
the Standards of Excellence and SOP.
- The B&G Assistant Manager reports to the B&G
Manager.
- The Assistant Manager acts as the operational
lead in the Manager’s absence and ensures
smooth, efficient store functionality at all
times.
- Undertakes a sales role to guests in a way that
focuses on guest satisfaction and positive guest
experience.
- Ensuring the cleanliness, quality and care of
equipment, inventory and shop areas.
- Assists with all administrative and procedural
management of the store - related to guests
and inventory.
- Styling of the Boutique & Gallery in accordance
with standards set by head office.
- Effective communication with departmental
teams to ensure guests’ needs are met and
operation runs smoothly.
- Active participation in, and effective
communication and support of
conservation message and purpose.
Skills & Experience
- Previous experience in luxury retail or
hospitality environment preferred.
- Previous experience in sales.
- Ability to handle very well-heeled upmarket
clientele.
- Ability to “sell” to guests.
- Strong guest relations and communication
skills
- Vibrant, dynamic and organized.
- Sense of style and creativity in terms of visual
merchandising and styling of stock.
- Passion for the industry.
- Team-player by nature.
- Strong administration ability.
- Computer literacy (MS Office; Sage Pastel
advantageous).
- Leadership or supervisory experience
advantageous.
- Attention to detail and consistent follow-up.
POSITION INFO:
Key Responsibilities
The core function of the Assistant B&G Manager is
to assist with operational management, team
supervision, administration, stock control,
merchandising, and guest engagement while
maintaining the luxury retail experience in line with
the Standards of Excellence and SOP.
- The B&G Assistant Manager reports to the B&G
Manager.
- The Assistant Manager acts as the operational
lead in the Manager’s absence and ensures
smooth, efficient store functionality at all
times.
- Undertakes a sales role to guests in a way that
focuses on guest satisfaction and positive guest
experience.
- Ensuring the cleanliness, quality and care of
equipment, inventory and shop areas.
- Assists with all administrative and procedural
management of the store - related to guests
and inventory.
- Styling of the Boutique & Gallery in accordance
with standards set by head office.
- Effective communication with departmental
teams to ensure guests’ needs are met and
operation runs smoothly.
- Active participation in, and effective
communication and support of
conservation message and purpose.
Skills & Experience
- Previous experience in luxury retail or
hospitality environment preferred.
- Previous experience in sales.
- Ability to handle very well-heeled upmarket
clientele.
- Ability to “sell” to guests.
- Strong guest relations and communication
skills
- Vibrant, dynamic and organized.
- Sense of style and creativity in terms of visual
merchandising and styling of stock.
- Passion for the industry.
- Team-player by nature.
- Strong administration ability.
- Computer literacy (MS Office; Sage Pastel
advantageous).
- Leadership or supervisory experience
advantageous.
- Attention to detail and consistent follow-up.
