BMW - Central Processing Unit - Administrator

SUMMARY:

BMW Group - Financial Services (MIDRAND)

Central Processing Unit: Pay-Out Administrator

BMW Group - Financial Services (MIDRAND)

Central Processing Unit: Pay-Out Administrator

Contract position x3 months. Mon-Fri 08:00am - 17:00pm

OVERALL, PURPOSE OF JOB:

Responsible for the accurate, efficient and effective pay-out of all rental/lease/instalment sale deals and document management within agreed time frames and parameters. Perform Credit Risk assessment and Financial Analysis on corporate and individual client’s applications on a part time basis. Drive the high focus on Dealer relationship management and contribute to the company’s overall profitability in compliance with the Company’s Policies as well as act as back up function for the credit team.

MAIN RESPONSIBILITIES (including but not limited to):

Checking and preparing of pay-outs submitted by dealers by ensuring that all credit and pay-out conditions are met. Achievement of pay-out targets as defined in the Balanced Score Card.

Adhere to service levels and turnaround times in support of the business strategy. Build and maintain relationships with internal/external business partners. Respond to email and CIC emails as well as inbound and outbound telephone calls. Development of self through training programs and on the job training.

To provide input and recommendations on process optimization for system enhancements within the department. Follow up on registration documents and undertakings from dealers. Clearing all un-reconciled items on the bank recon relating to the CPU Department. Processing of Deal reversals for Dealers. Registration Documents Booking in/Dispatching and filing and retrieving is required for dealers/clients.

Different dispatching methods required, courier collection.

 

Identify and support implementation of automation/efficiencies/process optimization in your area of responsibility. Adherence to internal control systems as well as active contribution to detect and mitigate process gaps. Any other tasks that management may necessitate in reaction to unexpected changes to our environment, greater business needs or to mitigate the vulnerability of the BMW Groups reputation or financial loss. Perform Credit Risk assessment and Financial Analysis on corporate and individual client’s applications.

Skills and Experience

COMPETENCIES:

• Initiating Action
• Building Customer Loyalty and Trust
• Communication
• Technical/Professional Knowledge and Skills

KNOWLEDGE AND SKILLS:

• Excellent Customer Service
• 1 -2 years Administration experience in a Financial Services Industry.
• Excellent written and verbal communication skills.
• Excellent Numeracy skills
• Strong administration and attention to detail
• Must be able to work under pressure and meet deadlines.
• Must have a friendly, approachable nature and able to work within a team.
• Must be well spoken.
• Need to solve problems and make decisions.
• Excellent Computer Skills, including Microsoft Excel Word

EDUCATION, QUALIFICATIONS, EXPERIENCE NECESSARY:

• Credit Criminal Clear
• Grade 12/Matric
• English and a Second language
• MS Office
• Financial Services background