Back of House (BOH) Anchor, Luxury Lodge

SUMMARY:
We are seeking a highly organized and detail-oriented Back of House (BOH) Anchor to join our team at a world-renowned lodge in the Kruger National Park. This role is central to the smooth running of the lodge’s financial, administrative, and reception functions, reporting directly to the General Manager.

POSITION INFO:

Key Responsibilities

• Manage supplier invoices, petty cash, forex float, and budget tracking.
• Summarize weekly expenditures, lead finance meetings, and assist with budgetary planning.
• Prepare and check monthly financial variances, forecasts, and CAPEX requests.
• Ensure accurate revenue recording, occupancy reporting, and stock control.

• Oversee the reception team and ensure smooth back-office operations.
• Manage guest information, PMS system updates, daily banking, and communication between departments.
• Handle switchboard, radio communication, and administrative systems.

• Assist with staff uniforms, first aid administration, wellness projects, and sustainability initiatives.
• Support lodge IT systems and act as a key link between the GM, staff, and head office.

Skills & Experience Required

• Previous experience in a similar role within luxury hospitality or lodges.
• Financial qualification and strong administrative background.
• Proficiency in MS Word & Excel; knowledge of Springer Miller PMS (or similar) is an advantage.
• Strong problem-solving, decision-making, and multitasking ability.
• Excellent communication, email, and telephone etiquette.
• Highly reliable, detail-oriented, and calm under pressure.
• First Aid qualification (provided by company).
• Valid work permit/visa if not a South African national.