Banqueting and Events Manager

SUMMARY:
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POSITION INFO:

Banqueting & Events Manager

Location: Johannesburg, Gauteng
Type: Permanent

Make every event feel effortless.
Lead teams, delight clients, and deliver profit with precision.

About the Role

You’ll own the full banqueting and events lifecycle from sales handover to post-event review ensuring flawless delivery, strong commercial outcomes, and consistent brand standards. This role blends hands-on operations with commercial accountability: budgeting, margin control, supplier management, and client relationship development.

Who the Client Is

This opportunity sits with a well-established hospitality and conferencing group operating a multi-venue resort and exhibition complex. The organisation combines strong financial stewardship with high guest service standards, scalable event operations, and a culture of continuous improvement.

What You’ll Do

• Plan, organise, and run banqueting functions, conferences, and special events end-to-end.

• Engage clients to scope requirements, prepare proposals/quotes, and oversee execution.

• Control budgets and costs; track income statements and margins per event.

• Negotiate pricing and packages to secure bookings while protecting profitability.

• Ensure compliance with health, safety, and food hygiene standards across all functions.

• Build lasting client relationships to drive repeat and referral business.

• Lead, roster, and coach the events/banqueting team for consistent, efficient service.

• Coordinate with kitchens, F&B, housekeeping, security, AV, and external suppliers for seamless delivery.

• Maintain accurate contracts, SOPs, and documentation aligned to industry standards; collaborate closely with Sales.

What You Bring

• Matric; a post-matric Diploma in Events Management is advantageous.

• 5+ years in banqueting/conference/exhibition management within a complex or resort environment.

• Solid knowledge of the conference & exhibition market and banqueting/F&B operations.

• Commercial acumen: budgeting, forecasting, and income statement analysis.

• Sales and marketing exposure; experience with centralised quoting is a plus.

• Competent on MS Word, Excel, and PowerPoint; excellent communication and organisational skills.

What Success Looks Like

• Events executed on time, on spec, and on budget—guest satisfaction scores consistently high.

• Revenue growth from repeat clients and improved conversion on qualified leads.

• Tight cost control and accurate post-event P&L with healthy per-event margins.

• A well-trained, service-driven team with strong cross-department collaboration.

• Zero tolerance incidents on H&S and food hygiene; clean internal and external audits.

The role is fast-paced and operationally demanding, especially in peak seasons. You’ll balance service excellence with commercial rigour and clear, calm leadership under pressure.

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