Battery & Charger Maintenance Assistant

SUMMARY:
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POSITION INFO:

Job Description

Ensuring that warranty and associated technical issues are dealt with in a professional, courteous and timeous manner

Ensuring maintenance of tools, equipment and products while in testing phases

Collecting and/or delivering product to client where applicable, and maintaining an effective Public Relations profile with regard to the company

Ensuring warranty processes and testing are followed from initial collection and paperwork management through to final client resolution

Ensuring smooth daily running of warranty related tasks

Ensuring that returns are handled within the allocated time frames

Ensuring that abuse of products is prevented by ensuring client knowledge levels are satisfactory

Analysis and processing of faults within stipulated time frames and procedures

Maintenance of tooling and equipment

Advising management of defective equipment and ensuring repair or replacement of same

Ensuring that product in bulk stores is maintained at optimum usage level

Qualification & Skills

Grade 12 qualification

Minimum 3 years proven working experience

Ability to use battery and electronic testing instruments, voltage recording, diagnostic machinery and surface mount repair where applicable to bench
technician level

Ability to learn about charging system parameters and solar configurators

Ability to learn about different battery and charging system technologies

Suitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.