Billing Operations Manager

Recruiter:

Moving Heads Personnel CC

Job Ref:

B Ops

Date posted:

Thursday, January 28, 2021

Location:

Johannesburg, South Africa

Salary:

neg

SUMMARY:
Billing Operations Manager

POSITION INFO:

Billing Operations Manager

Sandton

R40 000 – R60 000 pm (performance bonus and increase paid in July 2021)

Leading and planning the billing operations for a 9 person department. The individual will be responsible to plan, direct and coordinate all billing operations. They will also be responsible for designing, implementing and enforcing policies and procedures, as well as streamlining effective processes across multiple collection streams. This position is highly visible and requires a strong leader with the ability to prioritize, plan, and direct the department.

Solid background and experience in the following:

Insurance
Banking (Debit Order and Payments)
Digital payments / collections
DebiCheck (Authenticated Collections)
Billing / Debit Order strategies
Analysing big data (Qlikview / SQL or other)
Presenting results to the Executive Team
Designing processes and scoping requirements
Project Management / Managing IT projects

Responsibilities

Oversee and improve operational systems and processes
Contribute towards the achievement of the company’s strategic and operational objectives
Examine monthly data/reports and use them to improve processes and strategies
Ensure stringent quality controls are in place and functional
Ensure timely closing of month-end group billing information
Effectively plan and manage departmental expenditure
Plan and implement monthly billing operational strategies
Set and effectively manage priorities for the department
Resolve operational issues arising from actions or events leading up to and following from the billing process
Effectively manage operational and project based deliverables
Other duties and responsibilities as assigned

Qualification in business / operations management or related field preferred
Above average IT skills (MS Office etc.)
Proven work experience as an operations manager
Adequate knowledge of organisational effectiveness and operations management
Familiarity with business and financial principles and practices
Working knowledge of budgets, forecasting and metrics
Ability to effectively communicate with all levels of the organisation
Strong leadership skills with an ability to motivate direct reports
Proven track record for improving process efficiencies and solving problems
Excellent analytical and problem solving skills
Ability to manage multiple projects concurrently
Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret a variety of technical instructions

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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