Branch Manager

SUMMARY:
A very well established company in Cape Town is looking for a Branch Manager from car hire in Cape Town.

POSITION INFO:
Requirements:

• 5 years’ managerial experience in the car hire / rental industry
• Valid driver’s license
• Matric or equivalent qualification

• Fleet Maintenance and Safety
• Achieve and maintain a vehicle utilization rate
• Provide superior customer service to ensure a positive experience for every customer, both in person and over the phone
• Staff Scheduling and Operations Coverage: Create efficient schedules to ensure proper coverage at all times, including managing the rental desk and operational areas
• Inventory Management: Ensure sufficient rental vehicles are available, manage inventory effectively
• Oversee forecasting processes to ensure optimal vehicle availability based on demand
• Maintain a focus on risk management, ensuring that targets are met and address potential risks
• Keep all administrative processes up to date and in compliance
• Implement operational procedures, ensuring staff follow high-risk processes and standards, in line with company policies
• Lead training initiatives for both new and existing employees
• Talent Management
• Maintain a positive working environment
• Ensure that necessary supplies, including stationery, consumables and non-consumables, are always in stock and readily available
• Concierge Role Knowledge
• Ensure that all company campaigns are effectively communicated and filtered down to the team
• Achieve or exceed sales targets and maintain a profit margin
• Oversee the movement and cleanliness of vehicles in the wash bay and ensure vehicles are allocated efficiently
• Maintain facility cleanliness
• Ensure that all staff are adhering to the uniform policy, maintaining a professional appearance at all times

NB! This job is now closed. You can apply for other jobs by uploading your CV.