Branch Manager

SUMMARY:
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POSITION INFO:

Overview:

This role will be fully responsible for the general management of this region's sales, distribution, buying, warehousing, administration, HR, and retail store functions.  It reports to the Divisional General Manager.

Requirements:

• Grade12/Matric
• Relevant tertiary qualification, such as an Operations/Sales Management diploma/degree or similar qualification (advantageous)
• 5+ years’ proven experience in successfully handling a sales and distribution operation with exposure to all aspects of sales, marketing and customer service
• Well-experienced in the food and light packaging market.
• Experience in managing Key accounts in the retail and food services markets.
• Proven experience and ability to: manage the region as a profit centre and achieve the division's financial target; manage procurement and stock control functions for the branch; be responsible for IR aspects of the branch
• Valid driver’s license
• Strong Excel and Syspro skills

Key Performance Areas:

• Managing the sales function for the region
• Ensure the region’s national key accounts comply with national standards
• Sales and Revenue Growth: Achieving sales targets and increasing the branch's revenue.
• Customer Satisfaction: Maintaining high levels of customer satisfaction through excellent service.
• Operational Efficiency: Ensuring smooth and efficient branch operations, including managing staff and resources.
• Compliance and Risk Management: Adhering to regulatory requirements and managing risks effectively.
• Staff Development: Training and developing branch staff to enhance their skills and performance.
• Financial Management: Overseeing the branch's financial activities, including budgeting and cost control. Manage the branch's debtor book.
• Stock Control: Managing stock for the operation.
• Procurement: Management of the procurement function.
• Administrative responsibilities: Ensure that the reporting requirements to the Sprint Head Office are completed on time and meet the required standards.
• Overall responsible for a distribution fleet and warehousing facility.
• Oversee the management of two retail stores.

Competencies:

• The ability to drive the operation strategically with a good understanding of finance and budgets.
• Good Analytical and problem-solving skills, together with high energy levels.
• A passion for customer service.
• Exceptional leadership skills to manage a diverse team and ensure the team delivers the desired results and targets.