Branch Manager

SUMMARY:
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POSITION INFO:

Key Responsibilities

• Set the branches official goals, operational plan and budget in coordination with
  the Country Manager / DCE
• Ensure adherence to the corporate image, culture, and operations standards
  related to the branch
• Coordinate with the Regional HR to recruit talented employees
• Ensure proper training to all staff in the branch to enable the staff to conform to all Aramex standards in coordination with the training manager / member.
• Controlling the branch costs in general and abide with the budget constraints
• Report to the country manager / DCE on the status of the office, employees,
  clients, and compare that with the set plans and budgets.
• Ensure proper customer service to all branches and Aramex clients
•  Follow up on all customer requests and ensure resolution of any pending problems
• Ensure that all the branch clients’ accounts are reconciled and dues collected on time as per the guidelines set by the Country Accounts Manager
• Control the expenses and overheads of the branch
• Visit customers to enhance relationships and explore new business opportunities
• Achieve the set budget and target

Minimum Requirements

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelor’s Degree or similar qualification and/or experience advantageous
• Previous Corporate Sales experience
• 3 Years management experience
• Need to have worked for reputable corporates
• Proven track record of having made target and successfully lead a team
• Industry experience with understanding of full Supply Chain is a necessity
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driver’s license and own reliable transport and willing to travel