Branch Manager

Recruiter:

Bidvest Protea Coin

Job Ref:

JHB000408/Orati

Date posted:

Thursday, October 16, 2025

Location:

Mpumalanga, South Africa

SUMMARY:
A Vacancy exists for a Branch Manager in the Guarding Division, based in Mpumalanga.

The ideal candidate will have a strong leadership background, a proven track record in managing security personnel, and experience in client service management. You will be responsible for overseeing the day-to-day operations, ensuring compliance with industry regulations, and driving business growth in the region.

The suitable candidate’s main responsibilities and duties include, but are not limited to the following:

POSITION INFO:

Render a comprehensive pro-active security service;
Liaise with the client and handle all internal queries;
Sustain growth and profitability;
Co-ordinate all management functions within your area;
Increase and sustain the performance and productivity of all staff at the branch;
Ensure adherence to Group Divisional policies including standard operation procedures;
Planning and management;
Financial Management;
Sales and marketing;
Personnel management and human resources development;
Oversee and manage the branch’s security operations, ensuring compliance with company standards and industry regulations;
Lead, mentor and motivate security teams to deliver high quality services;
Develop and maintain strong client relationships, ensuring service excellence and customer satisfaction;
Manage budgets, financial performance and operational efficiency;
Ensure effective workforce planning, including recruitment, training and performance management;
Conduct risk assessments and implement security solutions to mitigate potential threats;
Drive business development initiatives to expand client base and increase revenue;

Preferred qualifications/attributes/skills:

PSIRA certification – Grade A;
Grade 12 or equivalent qualification;
Minimum 5 years’ experience in a senior management position;
Excellent client liaison and administration skills;
Firearm competency in handgun, Shotgun and Rifle.
A working knowledge of MS Office;
Excellent written and verbal communication skills;
Basic knowledge of BCEA, OHS Act, LRA, National Bargaining Council and Main Agreement;
Good Labour Relation skills;
Knowledge of ISO procedures;
The ability to work under pressure;
Adaptable to regular change;
Bilingual (English and any other South African Language);
Sound Interpersonal skills and leadership abilities;
Clean disciplinary, criminal and credit record;
Code 08 Driver’s license and own vehicle;
Own Accommodation;

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