Branch Manager

SUMMARY:
Our client based in Cape Town is looking for a Branch Manager to manage staff, control branch debtors, ensure proper stock management, and foster a positive environment within the branch so as to ensure customer satisfaction and hence a successful branch operation

POSITION INFO:

Responsibilities

• Making and answering phone calls
• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics
• Manage budget and allocate funds appropriately
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration
• Achievement of Sales / Margins / OPEX and PAT targets
• Ensure that branch debtors are properly managed and that all 90/120 and old monies are collected.
• Achieve a branch debtor’s days’ target of 45 days
• Ensure that adequate stock is carried so as to service the customers and that the stock value reflects a maximum of 35 days stockholding.
• Address all redundant and slow-moving stock so as to ensure that this is kept to an absolute minimum. Identify and Implement innovative and creative ways to sell this stock
• Ensure that the stock is secure and that all efforts are made to alleviate any stock losses at the Branch.
• Build, Motivate and maintain a strong team to support the objectives of the Branch.

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