Branch Manager

SUMMARY:
We are looking for a Branch Manager with technical knowledge of mine network infrastructure for our client who is a Telecommunications Service Provider.

POSITION INFO:

Area: Vereeniging

Roles and Responsibilities (Not Limited To):

Operations:

• Developing and maintaining the Branch operation that increases sales, profitability, market share and customer and employee satisfaction
• Direct all operational aspects of the Branch to include procurement and warehouse operations, customer service, human resources, administration and sales in a manner that supports reaching the profitability goals
• Participate actively in community, business and industry organisations to build a network of contacts that improve the presence and reputation of the Branch and Company in the local area
• Manage day to day activities and scheduling teams for optimal performance
• Project planning and execution
• Ensure service delivery is at its best at all times
• Ensure the safekeeping Company assets, including structures, equipment, inventory and cash
• Solicit feedback from subordinates, peers, and other team members with the goal of personal or operational improvement
• Manage the Branch honestly, follow high ethical standards, and comply with all government and company regulations
• Achieving profitability goals and objectives of the Branch
• Working on site on a regular basis
• Develop solution designs
• Enforcing and maintaining personnel policy
• Communicate with other Branches and Senior Managers by sharing information and business opportunities
• Increasing personal knowledge and expertise in business and appropriate technology
• Follow Company policies and procedures
• Maintain proficiency in computerized systems and other technologies as required

Branch Financials:

• Analyse and evaluation of activities, costs, operations, budgets and forecast data to determine Branch progress towards stated goals and objectives
• Develop sales and expense budget for the Branch operations (Budget planning)
• Co-operate fully with Credit department in extending and enforcing credit policy

Customer Relations:

• Ensure that all handover documents are completed to project Company standards, and delivered to the client within a reasonable time frame after completion for project closure
• Meeting clients, site visits and site quality control
• Contact contractors/developers etc. in pursuit of business
• Successfully resolve customer issues timely and professionally, provide customer assistance as needed
• Maintain positive attitude towards customers and associates by being friendly and courteous
• Maintain contact and friendly relationships with customers and suppliers, building a favourable Company Image
• Provide quotes for clients
• Stay abreast of competing markets, development, building, etc. in the community and surrounding areas

Job Requirements:

• Minimum of Grade 12 or equivalent
• A business Degree or Diploma would be advantageous
• Minimum of 6 years’ experience in a Senior Management position
• Minimum of 5 years’ experience in sales
• Minimum 5 Years’ experience in costing, administration and financial functions
• Must have a good understanding of an operations profitability and what affects it
• Strong managerial, leadership and conflict management skills
• Must be proficient in MS Office, Syspro, SmartSheets, MS Projects and Visio
• Must be goal orientated to achieve strategic objectives of the Company
• Be able to write a project plan, scope of work and produce quotations
• Must have excellent planning skills
• Must have a valid driver’s licence and own vehicle
• Excellent verbal and written communication skills in English and Afrikaans
• Must have working knowledge of telecommunications
• Must have strong technical and product knowledge
• Must be willing to travel and work overtime
• Must have a valid passport
• Valid driver’s license and own vehicle essential

NB! This job is now closed. You can apply for other jobs by uploading your CV.