SUMMARY: Our client in Rustenburg is looking for a Branch Manager for a Hardware store
POSITION INFO: Responsibilities and Duties 1. Alignment with business strategy2. Create and maintain a high energy, customer centric and service oriented climate3. Control expenses and shrinkage; protect assetsa) Ensure effective staff scheduling to minimise staff costs without compromising customer serviceb) Ensure all staff are trained in and aware of their responsibilities relating to the prevention of shrinkage and the protection of company assets.c) Constantly engage staff regarding reduction of expenses, waste and shrinkage – ensure that PDRs (‘How can we do it better today’) and formal training processes are used for this purpose4. Ensure all administrative processes and procedures are in place, communicated and adhered to5. Manage stock for optimum returna) Ensure integrity of stock data and that stock is proactively managed to achieve:b) Ensure balance and continuity in rangesc) Required service levels (in stock)d) Ensure increased trading densitiese) Ensure increased return on inventoryf) Ensure increased return on space6. Staff Managementa) Ensure that the team structure is resourced by motivated and empowered staff and lead by sound performance management and transformational leadership practicesb) Engage in Talent Managementc) Develop Individual Development Plans to enable employee career plansd) Manage non-performance through performance processe) Manage Team Delivery based on performance plansf) Foster team buildingg) Ensure that the training, development and motivation of staff in the region is implemented as well as coach and mentor store managers to ensure that all staff are encouraged to maximize their capability and contributionh) Ensure optimum staffing levels are maintained
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