Branch Manager (Retail)

SUMMARY:
If you have a passion for hunting and outdoor living, then this opportunity is for you! A well-established retailer is looking for an Afrikaans speaking Branch Manager to drive their sales and Manage their store. They have various stores across Gauteng and opening a few more stores within the next few months.

POSITION INFO:

Education:

• Completed matric certificate

Requirements:

• Passionate about hunting and outdoor living is a non negotiable.
• Managerial experience Managing a retail store. 
• Retail experience.
• Target driven individual.
• Has an outgoing personality.

Duties and responsibilities amongst others:

• Directing all operational aspects including distribution operations, customer service, human resource, administration, and sales.
• Assess local market conditions and identify current and prospective sales opportunities.
• Implement and execute action plan based in Departmental performance and monthly expenses.
• Meet goals and metrics set out in the Ops scorecard.
• Managing budget and ensure all expenses stay within the set parameters.
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation through E-learning, on the job training, supplier training.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Address customer and employee satisfaction issues promptly.
• Adhere to high ethical standards and comply with all regulations/applicable laws.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement and penetration.
• Weekly meeting with admin supervisor/floor manager and receiving supervisor. (Separate meeting template to be distributed).
• Weekly stock meeting with floor manager/Receiving supervisor to ensure all areas of responsibility is recorded and monitored.
• Monitor and report weekly on Sales to budget/Sales on Last year, GP to budget/GP on Last year.
• Sales employee performance and commission. (Daily sales meeting must be held).
• Measure and draw conclusions from foot count of Last year.
• Departmental performance breakdown and action plan for areas that are out of line.
• Aged stock action plan in order to drive it down and minimize cash investment in old stock.
• Measuring and reporting weekly on repair status
• Stock received (POD sign-off vs capturing on system). What was the time lapse?
• Monthly staff schedule/weekend staff schedule must be drawn up a month in advance and communicated to the staff to ensure that time and attendance is fully monitored and recorded.
• Corrective actions after the mystery shopper visit must be communicated to all staff and the monthly customer service score must be above the benchmark indicated by the Ops scorecard.
• Hazard counts and stock adjustment must be measured on a weekly basis (Plus corrective action if applicable)
• General feedback on meetings to be communicated to Ops executive weekly.

Danielle Snyman

Senior Recruitment Consultant

NB! This job is now closed. You can apply for other jobs by uploading your CV.