Branch Supervisor

SUMMARY:
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POSITION INFO:

Branch Supervisor Montague Gardens Cape Town

Our Retail and customer Service industry client is looking for a dynamic Branch Supervisor and or future Branch Manager for a national retail/products (technical/engineering/electrical/building construction décor and accessories material company. Huge growth opportunity reporting to the Coastal Regional Manager

Salary Basic up to R 30 000 plus incentives on sales targets and provident fund.

Qualifications / Requirements

Matric and or Diploma in Business Administration, Management, or related field preferred.

Proven experience in a supervisory or leadership role, preferably in a retail or customer service environment.

Demonstrated ability to analyse data and make informed decisions to drive business results.

Knowledge of retail sales principles and practices, including inventory management and customer service.

Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

Supervise a small branch - Act as Branch Manager (future Branch Manager potential)

Leading a team of 8 staff in the branch reporting to the Regional Manager (Branch Manager growth potential)

Oversee the daily operations of the branch in Cape Town.

Requires strong leadership skills, attention to detail, and a commitment to driving results.

Manage and supervise all branch staff, including training, and performance management.

Develop and implement sales strategies to meet or exceed branch revenue goals and targets.

Provide guidance and support to branch employees to ensure efficient and effective operations.

Monitor branch performance metrics, such as sales volume, customer satisfaction, and operational efficiency, and take corrective action as needed.

Oversee inventory management and control procedures to minimize shrinkage and maintain accurate stock levels.

Resolve customer complaints and issues in a timely and satisfactory manner.

Collaborate with other departments, such as marketing and finance, to support overall business objectives.

Apply online

Frogg Recruitment

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