Branch Supervisor

SUMMARY:
An Internal Vacancy exists for a Branch Supervisor in the Guarding Division based in Cape Town. 

The suitable candidate’s main responsibilities and duties include, but are not limited to, the following: 

POSITION INFO:

• Security advice to clients 
• Threat and Risk assessments/ Reporting.   
• Client liaison and professional client relationship.   
• Manpower management and rostering. 
• Equipment management. 
• Effectively dealing with and managing client complaints.   
• Ensure that contractual requirements are always met. 
• Incident and investigations Management. 
• Ensure compliance to the Company’s disciplinary code. 
• Initiating and chairing disciplinary hearings.   
• Ensure all company SOP’S are followed; 
• Health and Safety Management. 
• Ensuring Security Officers problems that are reported are solved. 
• Ensure all BPC policies and procedures are always followed. 
• After hours visits. 
• Completion of daily, weekly, and monthly reports. 
• Ensure training take place when required. 
• Assisting with shift changes as a standby manager. 
• Must be able to attend meetings and take calls to assist with matter of urgency even on rest days. 
• Demonstrate extensive knowledge of good security practice covering the physical and logical aspects of information products, systems, integrity, and confidentiality. 

• PSIRA certification – Grade A.   
• Grade 12 or equivalent qualification.   
• Firearm competency and a valid regulation 21 certificate is an advantage.  
• Relevant experience in a managerial or similar position. 
• Knowledge of methods and techniques of risk management, business impact analysis, counter measures, and contingency arrangements relation to the serious disruption of IT services. 
• Knowledge of tools or systems which provides access security control (i.e., prevents authorized system access;) 
• Must have confidence in dealing with the public. 
• Bilingual (English and any other South African Language). 
• The ability to work under pressure.   
• First aid and fire-fighting training will be advantageous. 
• Excellent written &verbal communication skills. 

• Computer literate and knowledge of MS office. 

• Must be willing to undergo polygraph test. 

• Clean disciplinary, criminal and credit record. 

• Own reliable transport and driver’s license code 08. 

• Previous Police/Military experience in investigative field preferable Firearm competency, handgun, rifle and shotgun trained Competency for Business Purpose

• Be willing to work after hours.