Brand Ambassador

Recruiter:

Boardroom Appointments

Job Ref:

JHB004546/FM

Date posted:

Sunday, November 27, 2022

Location:

Johannesburg, South Africa

Salary:

Negotiable Annually

JOB SUMMARY:
Job Purpose:
To provide an exceptional level of service to current and prospective Customers within the independent market relating to company products. The Brand Ambassador will assist the customer in understanding the Companies products and identify solutions to fit their needs, generating sales and renewals, whilst continuing to achieve customer satisfaction levels.

JOB DESCRIPTION:

Skills and experience required:

Customer Care and or Marketing diploma, degree and/or relevant experience
At least 3 years' experience within Customer Care/ Sales/ Brand Ambassador environment
Experienced with data, complaint and/or order capturing systems (Syspro, etc.)

Duties and responsibilities:

Educate big box stores and independent retail customers on product ranges product knowledge training in stores
Provide big box stores and independent retail customers with marketing equipment.
Answer all incoming customer calls in a professional and efficient manner.
Offer a variety of product related solutions to clients.
Ensure that call cycle is being attended to and that all customers are being visited within the call cycle.
Utilise inbound call opportunities to generate sales and renewals.
Develop strong relationships with customers and demonstrate how we can add value to their business.
Identify potential customer needs/ opportunities to grow our business.
Conduct follow up calls on a daily basis to customers who have expressed an interest in our products.
Respond to customer emails in a professional manner.
Work with and support our Professional Services Group, helping to support customers and opportunities.
Ensure that all complaints are captured and reported to customer care and production
Miscellaneous administration tasks.
Submit weekly sales reports of activities within the market within specified area of work
Set clear and achievable expectations with clients and achieving them.
Attend all product-training sessions.
Comply with all company procedures and policies including OH&S.
Proactively contribute to the on-going development of departmental processes and policies.
Ensure that customers are highly regarded and receive exceptional service during the lodging complaints with the Company, remain in communication ensure continues feedback with regards to the progress of the complaint
Act as a brand ambassador by modelling the Restonic values in all interaction with members,
colleagues, and general public.
Ensure that customer understands procedures, warrantees and guarantees
Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
Ensure all member feedback is recorded to support the Companies continuous improvement culture.
Ensure that where appropriate all customer interactions include a review and update of personal details.
Ensure all daily transaction requirements, administrative tasks and other duties are carried out in accordance with current company and legislative practices and procedures.
Maintain an awareness of the timeliness of resolving customer queries.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Promotions Event Manager
Location: Johannesburg
Salary:
Are you engaging with clients on site at Events where you have dealt with all arrangements for the event programme from start to finish?We require your excellent communication and organisation skills, own vehicle, creativity and a stable events track record. This position will require you to be self-managed, with the commitment to deliver a high standard of quality and precise project planni...
Today

Field Sales Agents
Location: Pretoria
Salary: weekly
Join the Frontline of Success - Become a Field Sales Agent!
7 days ago

Events /Activation Consultant
Location: Johannesburg
Salary:
Are you creative, have a stable event track record, self-managed, with the commitment to deliver a high standard of project planning?Our International client requires your events expertise to ensure all planning is precisely organised and sound relationships are built on-site by engagement with clients.We require your passion, genuine appreciation for quality and sustainable events, ensuring proje...
8 days ago

Sales Executive
Location: Johannesburg
Salary:
9 days ago

Recruitment Specialist
Location: Pretoria
Salary:
Are you a dynamic and motivated individual with a passion for recruitment? Our client, a leading company in the agricultural industry, is seeking a Recruitment Specialist to join their team and play a pivotal role in shaping their future. As a Recruitment Specialist, you will be responsible for identifying, attracting, and selecting top-tier talent to meet our client's development needs. Reporting...
29 days ago

Customer Support Agent
Location: Johannesburg
Salary: R240 000.00 Annually
Electrical distributor looking for a Customer Support Agent to join their organisation.
1 day ago

Sales Account Representative
Location: Johannesburg
Salary:
2 days ago

Sales Account Representative (6 months contract)
Location: Johannesburg
Salary:
2 days ago

Marketing Manager
Location: Johannesburg
Salary: Monthly
our client is looking for a Marketing Manager which will be responsible for managing and growing the profitability of the client's brand through the development and management of an integrated brand and marketing strategy and deploying excellence in strategic thinking/executional best practice across brand messaging, point of sale (physical and digital) as well as other marketing programs designed...
14 days ago

Sales Account Representative/Account Executive
Location: Johannesburg
Salary: Monthly
Our client, that is a food delivery platform is looking for a natural sales personality that knows where the best eats are around in town to fill our exciting Sales Account Representative/Account Executive role. We looking for a candidate that is passionate about food and enjoys negotiating to build the best partnerships.
4 days ago

Brand Ambassador

Similar jobs you might be interested in:

Create a free job alert for Brand Ambassador in Johannesburg