Branding Client Liaison Officer – Bellville

SUMMARY:
Do you have strong administrative skills and an eye for detail?
 
Our client in the Tyger Valley area provides exceptional creative solutions to medium/large corporate entities, to increase their company brand visibility at events. They require a Client Liaison officer who will be the contact person between their clients and the Artwork Team, ensuring that all artwork and order information (including quotes) are accurate and error-free.
 
Can you keep up in a fast-paced environment with tight deadlines, and deliver a professional service?
 
Our client’s working hours are 08:15 until 17:15 (Mon–Thu) & 08:15-17:00 (Fri).

POSITION INFO:
REQUIREMENTS

• Matric, or similar qualification
• Excellent communication skills both over email and telephonically
• Professional email writing skills in Afrikaans and English
• Excellent computer literacy
• High level of attention to detail ESSENTIAL
• Able to work under pressure
• Excellent problem-solving skills
• High energy
• Proficiency in Google Workspace advantageous

• Liaising telephonically with clients to double-check quantities and details of quotes submitted
• Ensuring artwork information, colour, spelling etc. is 100% correct
• Liaising with artwork department on changes to be made
• Ensuring that all artwork received from Layout Artists is correct and received in time to achieve stipulated and predetermined deadlines
• Ensuring every effort is made to receive the clients’ approved artwork to achieve stipulated and predetermined deadlines
• Keeping an accurate record of all allocated quotes, orders, and the status of each
• Supporting the sales team (Account managers and Management) with general operations to help reach team objectives and meet client needs
• Managing all e-mail correspondence
• Management of and assisting with the above-mentioned duties in the absence of and on behalf of colleagues within the same department