Broker Solutions Consultant (JHB)

SUMMARY:
The Role:

We are looking for an experienced Broker Solutions Consultant (BSC) for our client based in Sandton.

 

To maintain the relationship between the company, all its products and services and key stakeholders, including brokers, employers and industry representatives across Health and Employee Benefit products, as well as Re...

POSITION INFO:
The Role:

We are looking for an experienced Broker Solutions Consultant (BSC) for our client based in Sandton.

 

To maintain the relationship between the company, all its products and services and key stakeholders, including brokers, employers and industry representatives across Health and Employee Benefit products, as well as Rewards offering.

 

We require your work experience from the medical schemes environment, with sales and customer service work experience in the Healthcare Sector.

Broker Solutions Consultant (BSC) will be expected to establish and maintain relationships with brokers, corporate clients, employers, unions and related stakeholders across various Regions in South Africa.

 

Willing and able to travel extensively, including overnight trips.

Own reliable vehicle which maintains the desired professional company image.

 

Minimum educational level:    

• RE 5 (essential minimum).
• Marketing and sales or financial advisor degree or related tertiary qualification.

Work experience required:

• 5 Yearsâ?? sales experience in a Healthcare and financial services sector
• 2 Yearsâ?? customer service experience in a Healthcare and financial services sector
• 5 Yearsâ?? experience in a medical schemes environment
• Proven sales track record

Responsibilities will include the following:

• New business development role, with target-based performance management.
• Sell the services and solutions that the company offers.
• Maintain and grow a strong client base with brokers, employers, unions and related stakeholders to ensure continuous development of new business and retention opportunities.
• Find new business opportunities and maintain a healthy pipeline for future deals.
• Respond to new and current client base regarding complaints and service enquiries.
• Perform situational analysis amongst contracted brokers, by means of the BNA (Broker Needs Analysis).
• Increase product footprint across the Medical Scheme and company products.
• Brokerage categorisation and relationship development focused on enhancing brokersâ?? performance.
• Analysis of brokerâ??s target market, product focus and national footprint.
• Extensive industry knowledge and effective positioning against industry competitors.
• Identification of brokerage needs administration processes and product requirements.
• Package products and solutions tailored around brokersâ?? target markets.
• Weekly communication via marketing titbits and Product â??Refreshersâ?, constructively communicating benefit and product highlights.
• Implement business development and retention campaigns within broker and employer markets, with quantifiable outcome measurement.
• Develop and implement marketing plans that will outperform competitor strategies.
• Continuously analyze competitor strategies and ensure knowledge is current on competitor activity.
• Negotiate with intermediaries regarding the level of business and servicing requirements.
• Promote solutions through marketing presentations and training.
• Initiate and manage marketing drives to secure profitable, quality new business from brokers.
• Deliver training to brokers to ensure their understanding of their products and services where necessary.
• Manage client query processes and ensure that queries are tracked, accurately resolved.
• Provide regular reports on delivery of services against agreed service standards and in terms of overall client targets.

NB! This job is now closed. You can apply for other jobs by uploading your CV.