Business Analyst

SUMMARY:
We are seeking a Business Analyst with experience working closely with software development teams. In this role, you will collaborate with stakeholders, gather and document business requirements, and ensure the successful implementation of technology solutions.

POSITION INFO:
Minimum Requirements:

• BEng (Industrial / Chemical), BCom (Information Systems / IT), BSc (Informatics)
• 3 - 5 years experience as a Business Analysis within the IT, software or medical device field
• Software development lifecycle (end-to-end project exposure)
• SaaS and/or PaaS models would be beneficial

• Excellent computer proficiency (especially in MS Office Excel) and Google Business Suite
• Solution design and documentation
• Specification design (ideally to functional level)
• Business process design
• Data awareness
• Project management methodologies
• BPMN 2.0 or UML Knowledge
• API knowledge
• JIRA, Monday.com or similar task management
• Confluence or similar documentation tools
• Coding interpretation (desirable)

• Compile intuitive system and product requirements and specification design, in terms of researching, consulting and analyzing needs.
• Follow best practice design and development methodologies in sustaining high quality, clean, auditable and manageable products and systems.
• Compile relevant specifications documents, UX, UI designs, wireframes and test cases.
• Ensure effective system testing and approval, including the management of release notes and effective communication with stakeholders on changes and/or improvements.
• Work with front-end, back-end and mobile developers, marketing, sales, research and design departments to ensure a holistic management process of project management.
• Conduct a thorough analysis of the entire execution process to identify lessons learned, document insights and recommendations for improvement, and use these lessons to enhance future business analysis and implementation efforts.
• Continuously improve existing products, systems and processes within the division.
• Identify issues, bugs, and bottlenecks and devise solutions to these problems within the department.
• Manage key relationships between various teams and responsible parties ensuring active and concise communication.
• Ensure business process improvements, operationalization and optimization.
• Develop strategies for implementing products, projects or systems, including commercialisation, legal and operational aspects.
• Ensure the continuous improvement of existing products, systems and processes within the division.
• Identify, analyze and report on risks, along with appropriate mitigation measures and implementation for said risks.
• Increase the profitability of products through the streamlining of development, manufacturing and maintenance thereof.
• Ensure effective stakeholder management (both internal and external)
• Ensure a data-driven approach is considered across functions.
• Ensure accuracy (through checks and fail-safes) of the division’s data system.
• Identify technology limitations and deficiencies in applications and associated processes, procedures and methods within the division.
• Facilitate the smooth implementation of changes by communicating with and training relevant stakeholders. Address concerns and ensure a successful transition.
• Accomplish objectives by establishing plans, budgets and results; reviewing progress and making mid-course corrections to ensure optimal outcomes.
• Ensure full cycle Project and Product Management including capacity management, stakeholder engagement and resource tracking.
• Multi-task on a suite of projects and products, all within different stages of development and implementation.
• Work with cross-functional departments to ensure a holistic management process of project management. (Analytics, software development, product development, marketing, design, operations).
• Deliver on tasks and priorities within the team.