Business Analyst

SUMMARY:
Our client in the software sector is seeking a Business Analyst with BSS experience. This is a contract role for 6 months.

POSITION INFO:

Job Summary:

Key Responsibilities:

• Gather, analyze, and document business and system requirements related to BSS components.
• Work closely with stakeholders across billing, CRM, and order management domains.
• Define user stories, use cases, process flows, and business rules.
• Collaborate with developers, testers, and architects to ensure solution alignment.
• Support UAT and change management processes.

Requirements:

• 3+ years of experience as a Business Analyst in telecom, with hands-on BSS exposure.
• Strong knowledge of BSS domains (billing, CRM, mediation, order management).
• Experience with tools like JIRA, Confluence, and BPM tools.
• Excellent communication, stakeholder engagement, and documentation skills.
• Familiarity with Agile/Scrum methodologies.

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