Business Analyst

Recruiter:

Network Recruitment

Job Ref:

ITE006764/STU

Date posted:

Friday, May 30, 2025

Location:

Centurion, South Africa

SUMMARY:
Our client, a leading Telecommunications organization, is in search for an experienced Business Analyst to join their team. In this role you’ll work closely with cross-functional teams to analyse business processes, identify improvement opportunities, and support decision-making through data-driven insights. The ideal candidate will be proficient in SQL and business analysis software. If you have a knack for identifying business needs and delivering impactful solutions, we want to hear from you!

POSITION INFO:
Duties and Responsibilities:

Requirements elicitation and analysis
System integration and testing
System support
Project management and implementation
Change management

Requirements:

Bachelor’s Degree in Informatics, Industrial Engineering, or a related field.
Relevant certifications, such as Certified Systems Analyst (CSA), Certified Information Systems Auditor (CISA), or similar, are an advantage

Advantageous Skills and Experience:

Analytical thinking and problem-solving (troubleshooting)
Communication skills
Interpersonal skills
Adaptability
Ability to read and interpret API documentation
Experience with tools such as Postman, Swagger, or similar for API testing
Exposure to WPF (Windows Presentation Foundation) or similar front-end framework development

Experience Required:

At least 3-5 years of experience in process and business analysis, systems analysis, design or related roles
Experience working with Zendesk
Experience working with Splynx
Experience in Agile and/or Waterfall project delivery methodologies
Proven track record in working within software development or systems integration projects

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