Business Analyst

SUMMARY:
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POSITION INFO:

A fast-paced fintech environment is seeking an experienced Business Analyst to bridge the gap between business needs and technical solutions. This intermediate to senior role is ideal for someone with a strong background in financial services or technology-driven companies, and a passion for driving clarity, alignment, and innovation.

Key Responsibilities:

• Gather, analyse, and document business requirements

• Draft Business Requirements Specifications, Technical Specs, User Manuals, and User Journeys

• Facilitate workshops and stakeholder meetings to elicit and align requirements

• Translate business needs into functional and non-functional requirements

• Support QA and UAT processes by validating requirements and test cases

• Assist in designing and optimising business processes and systems

• Ensure traceability of requirements throughout the project lifecycle

Required Skills and Competencies:

• Excellent analytical and problem-solving skills

• Strong communication and stakeholder engagement abilities

• Proficiency in tools such as JIRA, Visio, Figma, or similar

• Ability to manage multiple priorities independently

• Comfortable in high-pressure, agile, and innovation-driven environments

Qualifications and Experience:

• Matric and a relevant bachelor's degree (Information Systems, Business Analysis, Computer Science, Finance)

• 5–10 years of relevant experience, with at least 5 years as a Business Analyst

• Business Analysis certification (CBAP, PMI-PBA, or similar) is advantageous

• Experience in fintech, banking, or financial services is highly desirable

• Strong understanding of payment systems, digital platforms, and API integrations is a plus