Business Analyst

Recruiter:

HR Genie

Job Ref:

Date posted:

Thursday, November 6, 2025

Location:

Cape Town, South Africa

Salary:

Market related

SUMMARY:
Document the client requirements Document in a clear manner

POSITION INFO:

THE MAIN PURPOSE OF THE ROLE

The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine functional requirements and high-level features, as well as elaborate on the details of the software project and requirements to set the direction of the project, and support its implementation.

KEY RESPONSIBILITIES:

Create user requiremnt document

Document the client requirements
Document in a clear manner
Document a well-structured document according to the specification template
Mockups and sample reports
Maintain documentation and ensure it remains up to date
Minimal rework required for artifacts produced

Customer Satisfaction (UAT Signoff)

Delivers to customer expectation
UAT percentage below 9% Failure rate
Ensuring the finished product is what the client has asked for

Meeting Facilitation

Running workshops with clients
Spec handover sessions with the development team
Demo sessions

Collaboration

Collaborating with the development team and Development project managers
Collaborating with the Product Owner
Backlog grooming

CORE SKILLS/COMPETENCIES:

Mandatory Skills/Abilities required for the job

Experience with Mockup tools
Jira, confluence (or similar)
Proficient in Microsoft Office
Experience with SQL
Experience in User Stores
Wire Framing
Experience in using Agile – Safe methodologies
Participating in Estimation stores and creating acceptance criteria
Create and run demo sessions
Time tracking management
Experience with requirements documents and requirement solicitation

MINIMUM REQUIREMENTS:

A minimum of 3 years’ experience in a Business Analyst role
BA degree or qualification
Retail related experience
Exposure to enterprise development

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