Business Analyst

SUMMARY:
Key responsibilities:

• Lead business analysis across multiple concurrent projects.
• Elicit, analyse, and document business and system requirements.
• Produce high-quality documentation including Business Requirements Documents, Functional Specification, User Stories and Process Maps.
• Facilitate stakeholder workshops and engagement sessions.
• Translate business requirements into functional specifications for development teams.
• Support SDLC phases including design, development, testing and UAT.
• Support the UAT process by providing guidance and clarifying requirements ambiguities.
• Maintain requirements traceability.
• Conduct gap analysis and process improvement activities.

• Business and functional requirements documentation.
• Process maps and workflow diagrams.
• Stakeholder engagement outputs.
• Traceability matrices and UAT support artefacts.

• Ensure all processes align with organisational governance, compliance, and audit standards.
• Maintain audit-ready documentation for process changes and digital initiatives.
• Support internal and external audits by providing process evidence, metrics, and controls.
• Embed quality, risk management, and controls into process design.

• Relevant Degree / Diploma in IT, Business Analysis, Information Systems or related field; or recognised Business Analysis certification (CBAP, CCBA, PMI-PBA or equivalent).
• Minimum 10 years’ relevant Business Analysis experience within Software Application Development environments.
• Proven experience working on multiple projects simultaneously.

• Strong documentation and requirements specification skills.
• Excellent stakeholder engagement and communication.
• Strong analytical and problem-solving ability.
• Experience with Agile, Scrum, and Waterfall methodologies.
• Ability to manage multiple priorities and deadlines.
• Proficiency in tools such as JIRA, Confluence, Azure DevOps, Visio.

• Attention to detail.
• Strong interpersonal skills.
• Ability to work under pressure.
• Self-driven and accountable.
• Collaborative team player.

POSITION INFO:
Key responsibilities:

• Lead business analysis across multiple concurrent projects.
• Elicit, analyse, and document business and system requirements.
• Produce high-quality documentation including Business Requirements Documents, Functional Specification, User Stories and Process Maps.
• Facilitate stakeholder workshops and engagement sessions.
• Translate business requirements into functional specifications for development teams.
• Support SDLC phases including design, development, testing and UAT.
• Support the UAT process by providing guidance and clarifying requirements ambiguities.
• Maintain requirements traceability.
• Conduct gap analysis and process improvement activities.

• Business and functional requirements documentation.
• Process maps and workflow diagrams.
• Stakeholder engagement outputs.
• Traceability matrices and UAT support artefacts.

• Ensure all processes align with organisational governance, compliance, and audit standards.
• Maintain audit-ready documentation for process changes and digital initiatives.
• Support internal and external audits by providing process evidence, metrics, and controls.
• Embed quality, risk management, and controls into process design.

• Relevant Degree / Diploma in IT, Business Analysis, Information Systems or related field; or recognised Business Analysis certification (CBAP, CCBA, PMI-PBA or equivalent).
• Minimum 10 years’ relevant Business Analysis experience within Software Application Development environments.
• Proven experience working on multiple projects simultaneously.

• Strong documentation and requirements specification skills.
• Excellent stakeholder engagement and communication.
• Strong analytical and problem-solving ability.
• Experience with Agile, Scrum, and Waterfall methodologies.
• Ability to manage multiple priorities and deadlines.
• Proficiency in tools such as JIRA, Confluence, Azure DevOps, Visio.

• Attention to detail.
• Strong interpersonal skills.
• Ability to work under pressure.
• Self-driven and accountable.
• Collaborative team player.